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Where to buy

We have an international network of trusted retailers whose experienced and knowledgeable staff can be relied on to help you find the products and services you need and that suit your lifestyle. For your convenience, most of our retailers sell online too. Here, you can find retailers near you and discover where to shop online.

How can we help you?

Customer care and after-sales service are very important to us. Here, you can find out how to contact us, read about our organisation, and find the answers to frequently asked questions. And don’t forget that our trusted retailers will also be happy to share their knowledge and expertise with you.

FAQ

Any questions? Search here for the answer.

Show questions and answers for

FamilyFix Base

Car seats

Service

FAQs

  • I have a Maxi-Cosi FamilyFix base and Maxi-Cosi Pearl. Do the Maxi-Cosi next stage car seats Rodi XR or SPS fit onto the base?

    Answer

    No, they do not. With Group 2/3 car seats such as the Rodi XR or SPS, children are secured in the seat using the car seat belt, making it unnecessary to attach the seat to a base.

  • Is IsoFix safer than installing with a car seat belt?

    Answer

    If installed properly, a Maxi-Cosi car seat is the safest in its class. The IsoFix method prevents incorrect installation of the car seat, but is no safer than when the seat is installed using the traditional method. IsoFix prevents incorrect installation because a colour indicator (red or green) is used to indicate the correct installation of various parts.

  • There is space between the Pearl and the FamilyFix. Is this safe?

    Answer

    The FamilyFix is secured to the bottom of the car body by the two IsoFix anchor points. The left lamp on the indicator panel on the FamilyFix will turn green to confirm that the seat is installed correctly. The strong connection between the two guarantees maximum safety, regardless of any noises you might hear. The Pearl has two sturdy metal spindles on the bottom. The FamilyFix has 4 hooks that are attached to these spindles on the Pearl. Once the 4 hooks are secure around the 2 spindles, the maximum safety of the system is guaranteed. The right lamp on the indicator panel on the FamilyFix will turn green to confirm that the seat is secured correctly. To ensure that the Pearl can always be installed onto the FamilyFix easily in all instances, there must be some space between the spindles and hooks. This space is what causes the slack. This slack does not affect safety in any way whatsoever. The sound that may result from this extra space depends on a number of factors. The shape of the back seat and the installation of the FamilyFix may affect this. You could try to push the FamilyFix more firmly against the back of the car seat. It is also possible in some cars to adjust the back of the car passenger seat. If this is possible, you can adjust the back so that it fits firmly against the Pearl.

  • I do not have IsoFix anchor points in my car. Can I have them installed?

    Answer

    This is usually not possible because the IsoFix anchors are almost always installed during production in the factory and are attached to the chassis of the car. However, there are a number of car makes that have been offering the IsoFix system for a number of years as an “option”. In these cars, the assembly points for the anchors are already integrated into the bottom of the car body. Audi and Volvo, for example, offer this option. Talk to your car dealer for more information.

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Manuals

User Manual - Maxi-Cosi Familyfix (1MB - pdf) Download View
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  • Age & Weight

    birth - 3½ years

    up to 18 kg  (Group 0+/1)

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